Jan 20, 2021  
Student Handbook 
Student Handbook

Information Technology Policies


Acceptable Use of Information Systems

Access to computer systems and networks owned or operated by Pennsylvania Highlands Community College imposes certain responsibilities and obligations and is granted subject to college policies, and local, state and federal laws. Acceptable use is always ethical, reflects academic honesty, and shows restraint in the consumption of shared resources. It demonstrates respect for intellectual property, ownership of data, system security mechanisms, and individuals’ rights to privacy and freedom from intimidation, harassment, and unwarranted annoyance unless covered by legal statues.

The Chief Information Officer is responsible for the enforcement of these guidelines. Any request for use of information systems other than those identified must receive prior written approval.

  1. Users of IT resources must comply with all applicable legal requirements.
  2. Users are responsible for any activity originating from their accounts. Users shall not share their accounts and passwords
  3. Users shall not use IT resources to gain unauthorized access to anything.
  4. Disruptive use of college IT resources is not permitted.
  5. IT resources shall not be used for commercial purposes without prior approval.
  6. Occasional personal use of IT resources by employees is permitted when it does not consume a significant amount of those resources, is otherwise in compliance with this policy, and meets with the approval of the supervisor.
  7. The College may monitor the activity, accounts, and devices of any users of IT resources.
  8. Users must not augment the college network infrastructure without prior approval.
  9. Users must not misuse computing and printing resources, for example, using school’s bandwidth (WIFI and/or wired network) for excessive streaming, intentionally modifying College maintained hardware and/or software, or printing documents or web pages that are not solely for classroom and/or business purposes.
  10. With the exception of those devices managed by IT, devices are not allowed to be connected directly to the internal corporate network. 

Users who violate this policy may be subject to penalties and disciplinary action, including expulsion, dismissal, or revocation of user access. Any violations of the acceptable use of information systems must be reported to the Chief Information Officer.

The Chief Information Officer will investigate the allegations and may disallow network connections by certain computers (including departmental and personal connections); require adequate identification of computers and users on the network; undertake audits of software or information on shared systems where policy violations are possible; take steps to secure compromised computers that are connected to the network; or deny access to computers, the network, and institutional software and databases. The College reserves the right to copy and examine any files or information resident on College systems allegedly related to the unacceptable use. Users are expected to cooperate with the investigations either of technical problems or of possible unauthorized or irresponsible use as defined in these guidelines; failure to do so may be grounds for suspension, termination of employment, or termination of access privileges.

If the infringement is not settled through discussion, the matter involving students will be referred to the Vice President of Student Services; a matter involving faculty will be referred to the Vice President of Student Services, and a matter involving staff will be referred to the immediate supervisor. Violators are subject to disciplinary action as prescribed by College policies. In addition, certain kinds of abuse may result in a civil or criminal action.


The College will not be responsible for the loss or corruption of user data files of any kind. A user of the computer facilities at the Pennsylvania Highlands Community College cannot subject its agents and employees, from any suit, claim, or cause of action arising by virtue of the use of the College’s computer facilities, including but not limited to, loss of data or damage to any computer outside of the College due to a computer virus. The user agrees to indemnify and hold the College harmless from any suit, claim, or cause of action arising from the user’s abuse or misuse of the computer facilities of the College. It is the user’s responsibility to backup data at regular intervals and provide computer virus protection for their home and/or office computer.

Student Email Accounts

Pennsylvania Highlands provides its students with a College email account which enables them to communicate with instructors and to stay current on periodic important announcements. The College requires all students to use this email account. Most contact with current students from the College is only conducted using official College email accounts. Technical issues regarding the use of College email should be reported to the Information Technology Help Desk at 814-262-6470 or via email to helpdesk@pennhighlands.edu.

Internet Guidelines

Access to the Internet from Pennsylvania Highlands Community College is a privilege, not a right, and abusers may lose access to College computers.  All College Internet users must adhere to the following guidelines:

  1. Students and employees may access the Internet from designated areas on campus during open lab hours. Class activities take priority over open lab time.
  2. Access to the Internet should be used for purposes relative to classroom and work assignments and not for recreational purposes. Unless directly related to a specific class assignment or College activity, the use of chat rooms is specifically prohibited.
  3. Access to the Internet may not be used for unethical, illegal, or criminal activities.
  4. Access time may be limited due to the number of people online and equipment availability.
  5. Downloading files from the Internet to the hard drives of lab PCs or to network storage devices is prohibited unless authorized by a member of the information technology (IT) staff or by an Instructor for the completion of a class assignment.


myPEAK, the Pennsylvania Highlands Portal, serves as the campus Intranet and is the gateway to student services and employee information needs. The Portal is a web site that facilitates communication within the Pennsylvania Highlands community.

As a Pennsylvania Highlands student, you will have access to your specific student information and student services offered through the portal. Additionally, you will have access to the following items:

• College Academic and Event Calendars
• College Course Schedule
• Online Registration and Student Schedule
• Jenzabar e-Racer
• Advisor & Major Information
• Degree Audit
• Financial Aid Awards
• Account Balances and Online Payments
• Billing Statement
• NSC Enrollment Verification
• Final Grades
• Unofficial Transcript
• College Governance and Activities
• Student Success Services
• Career Planning and Employer Services
• Online Help

Student Printing Procedures

  1. Students are given a printing account, assigned to their computer login, at the beginning of each semester consisting of 250 free pages.
  2. Students who require more than 250 pages of printing in a semester may add to their account by purchasing pages in increments of $1, $5, or $10 at $.05 per page.
  3. Additional pages may be purchased from the Student Accounts Office at the Richland Campus or from the secretaries at all College facilities with a valid student ID. Purchased pages are generally added to an account on the next business day.
  4. Students receive notice when their account has only 25 pages remaining and are encouraged to add to their accounts as soon as possible to avoid a lag in their ability to print.
  5. Pages are nontransferable between printing accounts.
  6. Printing accounts are reset at the end of each semester.  Unused prints may not be carried over to a future semester.
  7. This policy covers all College printers.